JEN Orchardgateway by Shangri-La

277 Orchard Road, Singapore 238858

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Location: JEN Singapore Orchardgateway by Shangri-La is centrally located in Singapore, a 3-minute walk from Orchard Central and a 3-minute drive from National Museum of Singapore. This hotel is 1.9 mi (3.1 km) from Peranakan Museum.

Rooms: Make yourself at home in one of the 499 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Amenities: Take advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Dining: Satisfy your appetite for lunch, dinner, or brunch at Makan at Jen, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Business Amenities: Featured amenities include a computer station, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

24-hour front desk

24-hour health club

Banquet hall

Bicycle rentals on site

Breakfast available (surcharge)

Computer station

Concierge services

Conference space

Conference space size (meters) - 42

Designated smoking areas

Dry cleaning/laundry service

Elevator

Express check-in

Express check-out

Fitness facilities

Free pool cabanas

Free self parking

Free WiFi

Laundry facilities

Luggage storage

Meeting rooms

Number of bars/lounges - 1

Number of hot tubs - 1

Number of outdoor pools - 1

Number of poolside bars - 1

Number of restaurants - 1

Parking (limited spaces)

Pool sun loungers

Pool umbrellas

Porter/bellhop

Rooftop terrace

Safe-deposit box at front desk

Snack bar/deli

Stair-free path to entrance

Terrace

Vending machine

Well-lit path to entrance

Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Check-In: 3:00 PM
Check-Out: 12:00 PM

Pool access available from 6:00 AM to 10:30 PM.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Pet Policy:

Service animals not allowed
Pets not allowed

Spoken Languages:

Hindi
Korean
Malay
Japanese
English
Chinese (Mandarin)

Area Information:
Distances are displayed to the nearest 0.1 mile and kilometer.

Orchard Central - 0.2 km / 0.1 mi
Orchard Road - 0.4 km / 0.2 mi
Takashimaya Shopping Centre - 0.5 km / 0.3 mi
The Paragon - 0.5 km / 0.3 mi
Plaza Singapura - 0.7 km / 0.4 mi
Lucky Plaza - 0.7 km / 0.5 mi
Fort Canning Park - 0.9 km / 0.6 mi
ION Orchard - 0.9 km / 0.6 mi
Mount Elizabeth Medical Center - 1 km / 0.6 mi
National Museum of Singapore - 1.3 km / 0.8 mi
Robertson Quay - 1.3 km / 0.8 mi
Orchard Tower - 1.4 km / 0.9 mi
Singapore Art Museum - 1.4 km / 0.9 mi
Peranakan Museum - 1.6 km / 1 mi
Bugis Street Shopping District - 1.7 km / 1 mi

The nearest airports are:
Seletar Airport (XSP) - 16.2 km / 10 mi
Singapore Changi Airport (SIN) - 23.9 km / 14.8 mi
Senai International Airport (JHB) - 69.3 km / 43.1 mi

The preferred airport for JEN Singapore Orchardgateway by Shangri-La is Singapore Changi Airport (SIN).

Other Information:

Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines Shangri-La Cares (Shangri-La)
Contactless check-out is available
Contactless check-in is available

Hotel Currency : SGD

Payment Types:

Visa
Diners Club
Debit cards
Cash not accepted
American Express
JCB International
Mastercard

Optional Fees:

Fee for buffet breakfast: approximately SGD 45.14 for adults and SGD 22.57 for children
Rollaway bed fee: SGD 107.91 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Room Details

Superior Twin Room

2 Twin Beds

291 sq feet

Internet - Free WiFi

Entertainment - 40-inch flat-screen TV with cable channels

Food & Drink - Coffee/tea maker and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Book Now

Club Twin Room

2 Twin Beds

291 sq feet

Internet - Free WiFi

Entertainment - 40-inch flat-screen TV with cable channels

Food & Drink - Coffee/tea maker and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Book Now

Deluxe Room, 1 King Bed

1 King Bed

344 sq feet

Internet - Free WiFi

Entertainment - 40-inch flat-screen TV with cable channels

Food & Drink - Coffee/tea maker and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Book Now

Club Deluxe Room, 1 King Bed

1 King Bed

344 sq feet

Internet - Free WiFi

Entertainment - 40-inch flat-screen TV with cable channels

Food & Drink - Coffee/tea maker and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Book Now

Club Room, 1 King Bed

1 King Bed

291 sq feet

Internet - Free WiFi

Entertainment - 40-inch flat-screen TV with cable channels

Food & Drink - Coffee/tea maker and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Book Now

Superior Twin Room, City View

2 Twin Beds

291-sq-foot room with city views

Internet - Free WiFi

Entertainment - 40-inch flat-screen TV with cable channels

Food & Drink - Coffee/tea maker and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Book Now

Deluxe Room (Family)

1 King Bed

506 sq feet

Internet - Free WiFi

Entertainment - 40-inch flat-screen TV with cable channels

Food & Drink - Coffee/tea maker and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Laptop-compatible safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Book Now

Superior Room, 1 King Bed, City View

1 King Bed

291-sq-foot room with city views

Internet - Free WiFi

Entertainment - 40-inch flat-screen TV with cable channels

Food & Drink - Coffee/tea maker and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Book Now

Superior Room, 1 King Bed

1 King Bed

291 sq feet

Internet - Free WiFi

Entertainment - 40-inch flat-screen TV with cable channels

Food & Drink - Coffee/tea maker and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, bathrobes, and slippers

Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Book Now

Panorama Club Room, 1 King Bed

1 King Bed

592-sq-foot room with city views

Internet - Free WiFi

Entertainment - 40-inch flat-screen TV with cable channels

Food & Drink - Coffee/tea maker and room service (limited hours)

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers

Practical - Laptop-compatible safe, desk, and phone; free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Book Now

Star Rating

Guest Ratings

Overall

4.4

Amenities

4.4

Cleanliness

4.6

Comfort

4.5

Condition

4.5

Service

4.5

General Information

Address

277 Orchard Road, Singapore 238858

Check-In

From: 3:00 PM

Check-Out

Until: 12:00 PM

Chain

Shangri-La Hotels and Resorts

Total number of rooms : 499
Number of floors : 10

Preferred Airport

SIN